March 3, 2007
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From this storm comes a lesson for my students = Email Etiquette…
“Am I flaming someone? (And what does “flaming” mean?)…”
Flaming is a virtual term for venting emotion online or sending inflammatory emails.
*It is best to avoid flaming because it tends to create more conflict and tension.What you say cannot be taken back. Misinterpretations happen very easily in neutral emails because there is a lack of nonverbal expression to cue the recipient about your motives and intentions. You can imagine how much misinterpretation can occur when you are expressing frustration and/or anger.
Things to consider before venting in email:
Would I say this to this person’s face?
Am I putting the receiver in awkward position?
How would I feel if I got this email message?And for teachers = When should I not send an email?
There are many subjects that are too sensitive to discuss over email mainly because misinterpretation could have serious consequences. Some topics that should generally be resolved outside of email are:
Disciplinary action
Conflicts about grades or personal information
Concerns about fellow classmates/workmates
Complaints
